Terms of service

TERMS AND CONDITIONS

We value the trust you place in Blooms and Butterflies India. That's why we insist upon your reading these Terms of Use carefully. The Terms and Conditions and policies about Privacy, Fees, Payments, Promotions, Delivery, Returns and Refund together shall form the entire Terms of Use.

What is this Document?
These Terms of Use, read together with the (i) Privacy Policy, (ii) Fee and Payment Policy, (iii) Delivery Policy, (iv) Promotions Policy, and (v) Return and Refund Policy constitute a legal and binding agreement between you and Blooms and Butterflies India.

These Terms of Use outline the terms that govern your access to and use of: (i) Blooms and Butterflies India’s website www.bloomsandbutterflies.in and its mobile/tablet applications ("Platforms"), (ii) our online offerings for baby apparel, nursery products, gifting sets, and related merchandise ("Products"), and (iii) any other service that may be offered through our Platforms (collectively, the "Services").

By using our Services, you agree to be bound by these Terms of Use. If you do not agree, please refrain from using the Services or making purchases via our Platforms.

Eligibility
You must be 18 years or older to use our Services. If you are under 18, a parent or legal guardian must supervise your use. If we find that a minor is using the site without supervision, we may suspend or terminate the account.

Your Account & Responsibility
You may be required to create an account to access certain Services. You agree to keep your account details accurate and secure. You are responsible for any activity under your account, including unauthorized access.

Use of Services
You agree to use the Services for personal, non-commercial purposes only. You will not:

Misuse or disrupt our Platforms
Copy or redistribute content without permission
Use our Services for any unlawful activity

Product Information & Visuals
We strive to ensure all product visuals and descriptions are accurate. However, due to screen differences or lighting, actual products may vary slightly in appearance. We do not guarantee the exact likeness of visuals to the delivered product.

Orders & Pricing
All orders are subject to availability and confirmation. Placing an order does not guarantee acceptance. We reserve the right to cancel orders at our discretion. Prices and availability are subject to change without notice.

Payments & Promotions
We accept secure online payments through various gateways. Promotions and offers are valid for a limited time and cannot be clubbed unless stated otherwise. For more information, refer to our Promotions Policy.

Shipping, Returns & Refunds
Please review our Delivery Policy and Return & Refund Policy for details on shipping timelines, return eligibility, and refund processes.

Communication
By registering or making a purchase, you consent to receive emails and/or text messages from us regarding your order and promotional content. You may opt out of marketing messages at any time.

Intellectual Property
All content on our Platforms—including logos, product images, text, and graphics—belongs to Blooms and Butterflies India and is protected by intellectual property laws. You may not copy or reuse our content without written permission.

Third-Party Links
Our Platforms may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of these third-party sites.

Security
We use industry-standard security measures to protect your data but cannot guarantee absolute security. You are responsible for safeguarding your login credentials.

Changes to Terms
We may update these Terms of Use at any time without prior notice. It is your responsibility to review the Terms regularly. Continued use of the Services constitutes your acceptance of the updated Terms.

Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.

Email: neerajah@bloomsandbutterflies.in
Phone:
Address: No.2-6th Cross Street, Lake Area, Nungambakkam, Chennai 600034

Thank you for choosing Blooms and Butterflies India — where love is stitched into every thread.